Many thanks for your choice
We hope that the purchased item meets your expectations. In case you are not completely satisfied you have 15 days from delivery date to request a return.
You will be able to request directly from your account section or by contacting support@bianchimilano.com.
Remember that the returned item must be in the same conditions in which you received it, with all tags still attached and in the original packaging.
Returned items must not have been worn or washed.
If these conditions are not respected, the returned package will be sent back to you and no refund will be issued. In case you choose another carrier, you will be responsible for the shipping costs.
Due to the significant price reductions applied to items in the special prices section and any promotional products, we cannot offer free returns, as indicated in our company policies. For these items, a refund can be requested, but shipping costs will be solely borne by the customer. Discounted items can be refunded, but size exchanges are not possible.
Returns are free of charge if the item was purchased at full price (this also applies to items bought with a personal discount code on the list price).
Please address your return to:
SANTINI s.p.a.
Via Zanica 14
24126
Bergamo (BG) ITALY